• Skip to main content
  • Skip to footer

Public Organization navigation bar

  • SCC Connect
  • Buy Standards
  • Contact Us
  • Login
  • Français
Standards Council of Canada

Standards Council of Canada - Conseil canadien des normes

Search

Primary site navigation bar

  • Home
  • About SCC

    • What we do
    • Governance and management
    • Careers and volunteer opportunities
    • Publications
    • Awards
    • Transparency
    • Contact Us
  • News and Events

    • News
    • Monthly Newsletter
    • Important updates
    • Events
  • Standards

    • What are standards?
    • Find or Buy Standards
    • Participate in standards development
    • Stay informed of changing standards
    • Notices of Intent
  • Accreditation

    • What is accreditation?
    • Get accredited
    • Find an accredited body
    • Access important accreditation documents
    • Search Laboratories
    • Accreditation programs
    • Become an Assessor
    • Training
  • Flagship Initiatives

    • Innovation
    • Northern Infrastructure (NISI)
    • Canadian Free Trade
    • International Trade/CETA
    • Cannabis
    • Infrastructure and Environment
    • General Data Protection Regulation
    • Gender and Standardization
    • Data Governance
    • CyberSecure Canada
    • Digital Credentials
    • Hydrogen
    • Mental Health and Substance Use
    • National Standards Strategy 
    • New National Standards of Canada for Long-term care
    • The 50-30 Challenge
  • Information for

    • Business Professionals
    • Governments
    • Regulators
    • Importers / Exporters
    • Members
    • Academia
  • Home
  • Menu
  • Search
  • Settings
  • SCC Connect
  • Buy Standards
  • Contact Us
  • Login
  • Français
  • Home
  • About SCC

    • What we do

      • Mandate, Mission and Vision
      • History
    • Governance and management

      • Governing Council
      • Standing Committees
      • Advisory Committees

        • Provincial-Territorial Advisory Committee (PTAC)
        • Standards Development Organizations Advisory Committee (SDOAC)
      • Executive Team
      • Operations and branches

        • Accreditation Services
        • Corporate Services
        • Standards and International Relations
        • Strategy and Stakeholder Engagement
    • Careers and volunteer opportunities

      • Become an SCC Assessor
      • Volunteer opportunities and benefits

        • Questions about volunteer opportunities
    • Publications

      • Corporate Documents

        • Annual Reports

          • 2017-2018
          • 2018-2019
          • Agility.Flexibility.Compassion. SCC Annual Report 2020–2021
          • Moving forward together: 2021-2022 Annual Report
        • Corporate Plans
        • Quarterly Financial Statements
      • Requirements and Guidance - Participation in International Standardization
      • Features
      • Other Publications
    • Awards

      • Hugh Krentz Award

        • 2018 — Don Newsham
        • 2016 - G. Rae Dulmage
        • 2014 - T. Duncan Ellison
      • SCC Corporate Commitment Award

        • 2018 — National Research Council
        • 2016 - Mental Health Commission of Canada
        • 2014 - Health Canada's Consumer Product Safety Directorate
      • SCC Committee Achievement Award

        • 2018 – MC/ISO/TC 215 – Health Informatics
        • 2016 - Thermal Insulation Materials and Systems
        • 2014 - Sterilization of Health Care Products
      • SCC Young Leader Award

        • 2018 — Amin Yazdani
        • 2016 - Mark Ramlochan
        • 2014 - Stephanie McLarty
      • McMahon Dedicated Service Award

        • 2018 – Hélène Couturier
        • 2016 - Lynne Gibbens
        • 2014 - Pat Bonnilla
      • General Eligibility Criteria
      • Awards Archive

        • Jean P. Carrière Award
        • Roy A. Phillips Award
        • SCC Leadership Award
        • SCC Award of Excellence
        • Distinguished Service Award
    • Transparency

      • Travel and Hospitality Expenses
      • Annual Expenditures for Travel, Hospitality and Conferences
      • Special Examination Reports
      • ATIP and Privacy Act Annual Report
      • Access to Information Requests
      • Info Source
      • Procurement Policies
      • 2023-2025 Accessibility Plan
    • Contact Us

      • Staff Directory
      • Complaints
  • News and Events

    • News
    • Monthly Newsletter
    • Important updates
    • Events

      • Annual Public Meeting
      • World Standards Day

        • 2018 Archive
        • 2017 Archive
        • 2016 Archive
        • 2015 Archive
        • 2014 Archive
        • 2013 Archive

          • Agenda
          • Exhibitors
        • 2012 Archive
        • 2010 Archive
      • World Accreditation Day

        • 2019 Archive
        • 2018 Archive
        • 2017 Archive
        • 2016 Archive
        • 2015 Archive
        • 2014 Archive

          • Agenda
        • 2013 Archive
  • Standards

    • What are standards?

      • Types of standards
      • Benefits of applying standards
      • How are standards developed?

        • Registration and Maintenance Authorities
      • Learn about standards

        • Orientation Modules
    • Find or Buy Standards

      • Why do you have to pay for standards?

        • Search published standards
        • Search published standards
        • Buy Standards

          • Copyright Licensing
    • Participate in standards development

      • Comment on international standardization activities
      • Comment on draft standards
      • Participate in committees

        • All committees
        • Committees actively recruiting
      • Participate in governance work
    • Stay informed of changing standards
    • Notices of Intent

      • Archived notices
  • Accreditation

    • What is accreditation?

      • About accreditation
      • Benefits of Accreditation
    • Get accredited

      • Steps to accreditation
      • Apply for accreditation
      • How to get certified
      • Guidelines for Remote Assessments/Inspections
    • Find an accredited body

      • Accreditation notices
    • Access important accreditation documents

      • Requirements and procedures
      • Accreditation bulletins
      • Policy on Accreditation Symbol Use
    • Search Laboratories
    • Accreditation programs

      • Certification of Persons

        • Scope
        • Requirements Procedures
        • Bulletins
        • Directory
        • Contact Us
      • GLP Recognition

        • Requirements and Procedures
        • Bulletins
        • Directory
        • Contact Us
      • Verification/Validation

        • Scope
        • Requirements and Procedures
        • Bulletins
        • Directory of Accredited Bodies
        • Contact Us
      • Inspection Bodies

        • Scope
        • Requirements and Procedures
        • Bulletins
        • Directory
        • Contact Us
      • Testing and Calibration Laboratories

        • Scope
        • Requirements and Procedures
        • Bulletins
        • Directory
        • Contact Us
      • Medical Testing Laboratories

        • Scope
        • Requirements and Procedures
        • Bulletins
        • Directory
        • Contact Us
      • Product, Process and Service Certification

        • Scope
        • Requirements and Procedures
        • Bulletins
        • Directory of Accredited Certification Bodies
        • Regulatory Authority Advisory Bodies
        • Contact Us
      • Management Systems Certification Bodies

        • Scope
        • Requirements and Procedures
        • Bulletins
        • Directory of Accredited Certification Bodies
        • Contact Us
      • Proficiency Testing Providers

        • Scope
        • Requirements and Procedures
        • Bulletins
        • Contact Us
      • Standards Development Organizations

        • Requirements and Procedures
        • Directory of Accredited Certification Bodies
        • Contact Us
        • Bulletins
      • Reference Material Producers Overview

        • Directory of Accredited Bodies
        • Reference Material Producers Bulletins (Technical Updates)
        • Reference Material Producers Requirements and Procedures
        • Reference Material Producers Scope
    • Become an Assessor
    • Training

      • Introduction to ISO/IEC 17065:2012
      • Introduction to ISO/IEC 17021-1:2015
      • Introduction to ISO/IEC 17020:2012
      • Verification/Validation CORSIA  
      • Introduction to ISO/IEC 17025:2017
      • Introduction to ISO/IEC 17029 and ISO 14065
      • Mastering Internal Audits: Plan and execute audits that improve your systems and processes
      • Understanding the OECD Principles of Good Laboratory Practices (GLPs)
  • Flagship Initiatives

    • Innovation
    • Northern Infrastructure (NISI)

      • Building in permafrost
      • Community systems from start to finish
      • Dealing with extreme weather
      • Designing with climate change and risk in mind
      • NISI 101
    • Canadian Free Trade
    • International Trade/CETA

      • CETA
    • Cannabis
    • Infrastructure and Environment
    • General Data Protection Regulation
    • Gender and Standardization
    • Data Governance

      • Data Governance Background
      • DGSC steering committee co-chairs
    • CyberSecure Canada
    • Digital Credentials
    • Hydrogen
    • Mental Health and Substance Use
    • National Standards Strategy 
    • New National Standards of Canada for Long-term care
    • The 50-30 Challenge

      • Making 50 – 30 a business reality
  • Information for

    • Business Professionals

      • Access new markets
      • Gain a competitive advantage
      • Manage business risk
      • Reduce cost / Increase revenue
    • Governments

      • Benefits of standardization for government
    • Regulators

      • How SCC supports regulators
      • Role of regulators in a standardized system
      • Supporting public safety
      • Tools and services for regulators
    • Importers / Exporters
    • Members
    • Academia

WET:Mega Menu:Connect

  • Home
  • Groups

Breadcrumbs

  1. Home

Primary navigation (left column)

SCC Monthly Newsletter

Receive monthly news updates straight to your inbox.

What kind of news would you like?
 
 

Standards Council of Canada

POLICY STATEMENTS

Classroom Training

  • Refunds will be issued for cancellations of registrations for classroom training (i.e. training sessions occurring at a specific location, date and time) with the following limitations:
  • Requests to cancel registration must be received in writing at least thirty (30) days prior to the training date to receive a full refund of the registration fee.
  • Cancellation requests received in writing fewer than thirty (30) days but more than ten (10) days prior to the training date will receive a 50% refund of the registration fee.
  • Cancellations requests received fewer than ten (10) days prior to the training event are not eligible for reimbursement.
  • No refunds shall be issued for “No-shows” or participants who are not able to attend due to other circumstances outside the control of SCC (e.g. flight cancellation). Participants are responsible for ensuring that they are able to attend the session(s). 
  • If SCC cancels a session for any reason, SCC will fully reimburse all registration fees. If available, participants may instead transfer their registration to another training of equal or lesser value. Other expenses incurred by registrants (e.g. airfare, accommodation) will not be reimbursed. 

Virtual Workshops

  • Refunds can be issued for cancellations of registrations for Virtual Workshops (i.e. online courses occurring at a specific date and time) with the following limitations:
  • Requests to cancel registration must be received in writing at least one (1) week, (7 calendar days) prior to the training date to receive a full refund of the registration fee.
  • Cancellations requests received fewer than seven (7) days prior to the training date are not eligible for reimbursement.
  • No refunds shall be issued for “No-shows” or participants who are not able to attend due to technical issues with audio, visual or internet connectivity. Participants are responsible for ensuring that their audio, visual and internet are in good working order. 
  • If the SCC cancels a session for any reason, the SCC will fully reimburse all registration fees. If available, participants may instead transfer their registration to another training of equal or lesser value. Other expenses incurred by registrants (e.g. airfare, accommodation) will not be reimbursed. 

Self-directed Courses

  • SCC will refund course fees for self-directed online courses, so long as less than 25% of the course has been accessed, and no certificate has been issued.
  • SCC will not issue refunds for self-directed online courses if more than 25% of the course has been accessed, or if a certificate has been issued.

Transfers 

  • Registrations in Classroom Training and Virtual Workshops may be transferred to another individual up to two (2) days prior to an event without additional fees.
  • Enrollment in self-directed courses may not be transferred.

SCC Monthly Newsletter

Receive monthly news updates straight to your inbox.

What kind of news would you like?
 
 

Footer

YouTube  Twitter  LinkedIn  Facebook icon
 
  • Home
  • SCC Connect
  • FAQs and Glossary
  • Notices and terms
  • Contact Us
  • Site Map
  • ABOUT SCC
  • What we do
  • Governance and management
  • Career and volunteer opportunities
  • Publications
  • Awards
  • Transparency
  • 50 Years
  • STANDARDS
  • What are standards?
  • Buy standards
  • Participate in standards development
  • Stay informed of changing standards
  • ACCREDITATION
  • What is accreditation?
  • Get accredited
  • Find an accredited body
  • Access important accreditation documents
  • Accreditation Programs
  • FLAGSHIP INITIATIVES
  • Innovation
  • Canadian Free Trade
  • International Trade
  • Cannabis
  • General Data Protection Regulation
  • Environment
  • Gender and Standardization
  • INFORMATION FOR…
  • Business Professionals
  • Governments
  • Regulators
  • Importers and Exporters
  • Members
  • NEWS AND EVENTS
  • News
  • Events
  • Monthly Newsletter

© Standards Council of Canada, 2023

55 Metcalfe Street, Suite 600, Ottawa, ON  K1P 6L5  Canada
Email: info@scc.ca | Telephone: +1 613 238 3222

Canada