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CAN/CSA-ISO/IEC 19086-3:18
Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements
1 Scope
This document specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
This document does not provide a standard structure that would be used for cloud SLAs.
Status: Standard
SDO: CSA
Language: English
Publish date: 2018-12-01
ICS Codes: 35.210;
Standard Number: CAN/CSA-ISO/IEC 19086-3:18
