ISO/IEC 20000-1:2005
Technologies de l'information -- Gestion des services -- Partie 1: Spécifications
Publication Number: 20000
Part Number: 1
Edition: 1.0
Language: fr
Circulation Date: 2005-12-14
ICS Codes: 03.080.99; 35.020;
Standard Number: ISO/IEC 20000-1:2005