The Standards Council of Canada (SCC) is Canada's premier source for standardization information and research. If you have a question about a standard, an SCC program or service, or would like to request an SCC program application package, our information officers will be pleased to assist you.
Telephone: +1 613 238 3222
Fax: +1 613 569 7808
Standards Council of Canada
270 Albert Street, suite 200
Ottawa, ON K1P 6N7
Complaints about an SCC-accredited organization or accreditation program
SCC is committed to continuous improvement and customer satisfaction. Our programs and services adhere to a consistent level of quality in service delivery and performance, with a focus on customer satisfaction.
As Canada's national accreditation body, compliant with ISO/IEC 17011, SCC has an established complaints procedure. To report a complaint about an SCC-accredited organization, or to open a formal complaint about any aspect of SCC's accreditation programs, please complete the form below. SCC ensures that all complaints are addressed in a timely and effective manner.