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Telephone: +1 613 238 3222
Fax: +1 613 569 7808
Please update your records. Our new address is:
Standards Council of Canada
600-55 Metcalfe Street
Ottawa, ON K1P 6L5
Complaints about an SCC-accredited organization or accreditation program
SCC is committed to continuous improvement and customer satisfaction. Our programs and services adhere to a consistent level of quality in service delivery and performance, with a focus on customer satisfaction.
As Canada's national accreditation body, compliant with ISO/IEC 17011, SCC has an established complaints procedure. To report a complaint about an SCC-accredited organization, or to open a formal complaint about any aspect of SCC's accreditation programs, please complete the form below. SCC ensures that all complaints are addressed in a timely and effective manner.