Businesses around the world are gaining significant benefits and added value from accredited certification, according to an International Accreditation Forum (IAF) survey. The 2010-2011 online survey was circulated in 40 countries, including Canada and the United States. Survey results were published in May 2012.
More than 4,000 responses were obtained from a wide range of industry sectors, including aerospace, chemicals, construction, electrical and optical, food products, health and social, machinery, manufacturing, pharmaceuticals, transport/storage, and water supply. Over 80 per cent of respondents reported that certification added value to their organization. About one-half of participants had seen an increase in sales, resulting directly from certification.
Respondents used accredited certification to improve internal business operations and processes (47%); because their customers required it (32%); and to meet regulatory compliance (13%). About 86 per cent of participants oversee certification-related activities. Fifty-seven per cent employ less than 249 people. Respondents reported high levels of satisfaction with the timeframe to achieve certification, and with the competence of the assessment teams. About 91 per cent had selected an accredited certification body.
The Standards Council of Canada (SCC) is a member of the IAF, with a mandate to promote efficient and effective voluntary standardization in Canada. SCC accreditation provides confidence and credibility in products, systems and services, both in Canada and abroad.