The International Organization for Standardization (ISO) has updated ISO 10005:2018, Quality management — Guidelines for quality plans to help organizations create more effective quality plans.
Whether a product, service, process or project, every undertaking should start with a plan of action. Having a good plan in place at the outset often leads to better results. A quality plan is a particularly useful tool for validating new products, services or processes before any work begins. Developing a quality plan requires specifications of the actions, responsibilities and associated resources needed to achieve desired outcomes.
The updated ISO 10005 provides information and guidelines for the establishment and application of effective quality plans, and it has been updated to provide more guidance and additional examples that are relevant to organizations large and small.
Roy Ackema, Convener of the working group that updated the standard, said that while it is not essential to have in place ISO 9001, ISO’s flagship standard for quality management systems, in order to benefit from the revised ISO 10005, the two standards are based on many of the same concepts and complement one another.
“ISO 10005 was updated to reflect modern business practices,” he said. “This includes improvements to the terminology and concepts as described in the 2015 version of ISO 9001, such as those related to addressing the needs and expectations of relevant parties and managing organizational knowledge.”
The update to ISO 10005 was developed by working group 26 of ISO technical subcommittee ISO/TC 176/SC 2, Quality systems. The secretariat of this subcommittee is jointly held by BSI, ISO’s member for the United Kingdom, and SAC, ISO’s member for China.
The updated standard can be purchased from the SCC Buy Standards page.